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After assembling together our ground crew will transport you to the launch site (selection based on wind direction). To get the full experience and learn about assembly of our hot air balloon, we invite everyone to assist in preparing the balloon for departure (approximately 20 minutes), however this is optional. Before takeoff your pilot will take you through the required safety procedures. If you have any questions or concerns about the safety please free to ask your pilot.

Nothing surpasses the beauty of experiencing the sun rise over the beautiful Hunter Valley so we start early! Our approximate meeting time is 4:00am in summer and 5:00am in winter. Your tour will last approximately 4 hours.

Safety is our first consideration. We will only fly in suitable weather conditions. Our team assesses the weather conditions many times a day and if they believe the conditions are not conducive to a fun and safe flight they will contact you to postpone to another more suitable time.

We accept all major credit cards, electronic transfer or cash.

For our full terms and conditions please visit our terms and conditions page

Children under the age of 7 are not recommend to fly as they will not be able to see over the basket edge and are not permitted to be held up.

If you have a health condition which you believe may affect your flight, please advise staff when booking. For safety reasons, during pregnancy you will not be able to fly.  If you are pregnant and over 12 weeks unfortunately we cannot take you flying this time round. For further information please ask our staff they are more than happy to discuss further.

You will be climbing in and out of the basket so casual clothing and suitable covered footwear is highly recommended. The temperature during the flight is similar to the ground conditions so dress to conditions.

This is going to be a fun and an unforgettable experience. You will want to capture this amazing journey and take pictures of the fabulous landscape so don’t forget to bring your cameras. If you don’t have a camera with you, don’t worry we will take pictures during the flight for you to take home as part of our photo package.